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Informal Learning: What Technical Communicators Need to Know

  • Tutorial
  • 10. November
  • 19:00 - 20:00 PM (CET)
  • Channel B
  • finished
  • Professor Saul Carliner

    Professor Saul Carliner

    • Concordia University

Contents

Informal learning refers to the skills developed and insights gained outside of formal training and education experiences. Employers increasingly rely on it, noting that workers use web-based informational media like online topics and YouTube videos for on-demand learning. But how does it work? Where does it fall short? Can technical communicators do anything about that? Applying the research by the presenter, this session introduces the topic.

Takeaways

  • Describe the relationship between informal learning and technical communication.
  • Describe how informal learning builds the skills and knowledge of workers and consumers.
  • Design content to promote informal learning.

 

Prior knowledge

Has completed at least two technical communication projects

Speaker

Professor Saul Carliner

Professor Saul Carliner

  • Concordia University
Biography

Saul Carliner is a Professor of Educational Technology at Concordia University. Also an industry consultant, he conducts analyses, evaluations, and workshops for clients around the globe. His books include the recent Career Anxiety, the best-selling Training Design Basics, and the award-winning Informal Learning Basics. He is president of the Canadian Network for Innovation in Education and a Fellow and past president of the Society for Technical Communication. He holds degrees from Carnegie Mellon University, University of Minnesota, and Georgia State University. 

Saul Carliner is a Professor of Educational Technology at Concordia University. Also an industry consultant, he conducts analyses, evaluations, and workshops for clients around the globe. His books include the recent Career Anxiety, the best-selling Training Design Basics, and the award-winning Informal Learning Basics. He is president of the Canadian Network for Innovation in Education and a Fellow and past president of the Society for Technical Communication. He holds degrees from Carnegie Mellon University, University of Minnesota, and Georgia State University. 

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