Christopher Gales is the Senior Director of Documentation for Splunk. He has over 20 years of experience growing and managing globally distributed information-development teams that produce content for end-user, enterprise, and developer audiences. He has presented on strategy, metrics, career development, and community engagement. He has also served on the Center for Information-Development Management Advisory Council since 2014. With other members of the Splunk documentation team, he is the author of The Product is Docs: Writing technical documentation in a product development group.

Christopher Gales is the Senior Director of Documentation for Splunk. He has over 20 years of experience growing and managing globally distributed information-development teams that produce content for end-user, enterprise, and developer audiences. He has presented on strategy, metrics, career development, and community engagement. He has also served on the Center for Information-Development Management Advisory Council since 2014. With other members of the Splunk documentation team, he is the author of The Product is Docs: Writing technical documentation in a product development group.

Jennifer Black lives in the San Francisco Bay Area and works at Splunk as a Senior Staff Technical Writer for Splunk Cloud Platform. As an Agile technical writer and project manager, she specializes in initiating and managing projects to improve all aspects of content development and delivery. Prior to joining Splunk, she developed documentation for various companies in the San Francisco Bay Area, primarily as an Agile technical writer in SaaS environments. Previous employers include Autodesk, Dolby Laboratories, Gracenote, Inkling, Optimizely, PeopleSoft, Perforce, and Pivotal Cloud Foundry.

Jennifer Black lives in the San Francisco Bay Area and works at Splunk as a Senior Staff Technical Writer for Splunk Cloud Platform. As an Agile technical writer and project manager, she specializes in initiating and managing projects to improve all aspects of content development and delivery. Prior to joining Splunk, she developed documentation for various companies in the San Francisco Bay Area, primarily as an Agile technical writer in SaaS environments. Previous employers include Autodesk, Dolby Laboratories, Gracenote, Inkling, Optimizely, PeopleSoft, Perforce, and Pivotal Cloud Foundry.

Matt Ness has spent well over 20 years in the exciting multiverse of technical communication. At Splunk, Matt is a Principal Technical Writer who has documented nearly every aspect of the company's core platform, collaborating with his fellow engineers, UX designers, and PMs to unlock the secrets of complex data analytics for their customers. Matt's previous employers have included PeopleSoft, Oracle, and Intuit. He has been a featured speaker at tech writing conferences such as Write the Docs, and helped start the San Francisco Write The Docs meetup chapter.

Matt Ness has spent well over 20 years in the exciting multiverse of technical communication. At Splunk, Matt is a Principal Technical Writer who has documented nearly every aspect of the company's core platform, collaborating with his fellow engineers, UX designers, and PMs to unlock the secrets of complex data analytics for their customers. Matt's previous employers have included PeopleSoft, Oracle, and Intuit. He has been a featured speaker at tech writing conferences such as Write the Docs, and helped start the San Francisco Write The Docs meetup chapter.

Mike Glauser is a technical writer for the Splunk Documentation team. He joined the team in 2015, and works in the "Getting Data In" area, which focuses on the integrations used to ingest data into your Splunk platform deployment. Mike is originally from Cleveland, Ohio, USA, and lives in Alameda, CA, USA. He spends most of his time chasing around his four year old son.

Mike Glauser is a technical writer for the Splunk Documentation team. He joined the team in 2015, and works in the "Getting Data In" area, which focuses on the integrations used to ingest data into your Splunk platform deployment. Mike is originally from Cleveland, Ohio, USA, and lives in Alameda, CA, USA. He spends most of his time chasing around his four year old son.