Technical documentation has the same objectives as Web 1.0: publishing information and making it accessible to others. And it does it the same way the Web was 20 years ago as one-way textual content to be read by humans. But considering the evolution of the Web from static to social and to semantic, what developments can we expect for technical documentation? What would Tech Doc 2.0 and 3.0 look like, and what possibilities would it open?
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We will unravel the principles that transformed the Web and led to Web 2.0 and 3.0, and will explain how the same concepts could be applied to tech doc, making both the production and consumption of tech content change dimensions.
Fabrice Lacroix is a known Web pioneer and the founder of Antidot, the company that puts enterprise content to work. A serial entrepreneur, he has been working for 25 years on the development of innovative solutions around search technology, content enrichment, and AI.