Do you struggle to make your documentation better? Are you overwhelmed by the feedback that you receive but somehow never manage to figure out how to make it better? Do you want to know more about how to deliver great documentation that pleases your customers?
If you answered “yes” to any of these questions, this session is for you!
Information architecture is a field that helps us, the technical communicators, organize structure large sets of information logically. Information architecture helps you to better structure and organize the guides you are writing, no matter if they are large or small documents.
If you are serious about technical writing, you should also know the main information architecture principles. They will help you deliver the best possible documentation for your readers.
Which are these core principles to follow? And how does a field that is applied so widely by user experience (UX) designers and librarians can be leveraged by you?