Writing Learning Content: Ten Practical Tips

  • Workshop
  • Beyond Technical Documentation...
  • 16. November
  • 16:00 - 18:30 PM (CET)
  • Channel C
  • finished
  • No presentation slides uploaded
  • Professor Saul Carliner

    Professor Saul Carliner

    • Concordia University


Writing to inform differs from writing to teach. This hands-on session helps technical communicators who typically write informational materials like user assistance and knowledgebase topics shift their skills for writing tutorials and similar learning content. Through activities, participants practice writing particular types of instructional segments, such as advance organizers, activities, and clear but motivational feedback.


  • Write meaningful advance organizers that set the stage for learning.
  • Focus content on developing and validating skills.
  • Adopt a supportive tone with learners through particular writing strategies.

Prior knowledge

Participants should have completed at least two technical communication projects


Professor Saul Carliner

Professor Saul Carliner

  • Concordia University

Saul Carliner is a Professor of Educational Technology at Concordia University, and the author of several books on technical communication and training.