Leah Guren is the owner/operator of Cow TC (technical communication training and consulting). Her career spans over 40 years of working with some of the leading hi-tech companies in the world. She has trained a generation of new TechComm professionals through her courses and workshops. In addition, she provides consultation services to help companies solve their documentation usability problems. She is a popular speaker at many TechComm conferences and a regular contributor to TC World magazine and other TechComm journals.