Preparation for Evolution of TC

As a conference attendee, you log in to 'tekom live'. You are already registered as a conference attendee in the system and can use all functions.

https://live.tekom.de/en/evolution-2021

  • Test the access to the different virtual rooms in advance. For this purpose, use the workstation and PC that you also use for the meeting.

  • If necessary, contact your IT department. This is because the firewall in your company network may be blocking virtual room functions.

  • If you want to limit the domains, you must allow cookies for the following domains:

    • tekom.de

    • tekom.org

    • tekom.12bis3.de

    • goto domains (Domains from GoToWebinar, GoToMeeting)

  • You can start all virtual rooms in the browser. It is not necessary to download any file.

  • Test the access using the workstation and PC that you also use for the meeting.
  • Note the system requirements for participation.
  • Update the browser you want to use.
  • Allow cookies from third-party providers.
  • As a speaker a LAN connection to your router is recommended.
  • If you have a poor Internet connection, it is best to use a LAN connection to your router.
  • If you would like to participate in meetups and workshops and exchange ideas at the exhibition and Café
  • tekom, test your audio and video in advance.
  • Use a headset for interactive event formats, the exhibition and visiting Café tekom.
  • Check if your PC meets the system requirements.

Yes, you can check your PC in advance.

GoToMeeting and GoToWebinar – System Check

BigBlueButton - Internet Connection Check

Use the speed test of Chip.de to test your internet connection
Recommended connection values:

  • Download: min. 1 Mbit/s – ideally 5 Mbit/s
  • Upload: min. 0.5 MBit/s – ideally 1 MBit/s
  • Latency and Jitter: Smallest possible values
  • Connection to Router: LAN cable

You can also enter the official test room of BigBlueButton.

https://test.bigbluebutton.org/

Different virtual rooms will be used for the meeting and exhibition. You can enter any of the virtual rooms by following the system requirements below. If you have problems in a virtual room, please refer to the specific system requirements.

Operating System

All operating systems are possible for the browser versions of the virtual rooms.

Download the GoToWebinar or GoToMeeting desktop app:

  • Windows 7 to Windows 10
  • Mac OS X 10.9 (Mavericks) – macOS Catalina (10.15)

Hardware

  • 4 GB RAM (recommended) – 2 GB RAM (min.)
  • Webcam for meetups, workshops, Café tekom, video calls after individual conference events and in the showrooms
  • Microphone and loudspeakers (USB headset recommended)

Browser

The latest versions of:

  • Microsoft Edge (min. v77)
  • Mozilla Firefox (min. 34)
  • Google Chrome (min. 39 = older version activate JavaScript)

Cookies

  • Allow cookies from third-party providers.
  • In corporate networks, the network server must also allow the cookies.
  • If you want to limit the domains, it is necessary to allow cookies for the following domains:
    evolution-of-tc.com
    tekom.de
    tekom.org
    tekom.12bis3.de
    goto domains (Domains from GoToWebinar, GoToMeeting)

Adblocker

In the adblocker for the domains, make an exception: tekom.de, tekom.org, tekom.12bis3.de
goto domains (Domains from GoToWebinar, GoToMeeting)

Website Tracking (BigBlueButton with Safari)

The safari browser is not recommended. If you still need to use the browser, you must allow website tracking.

In Settings > Privacy uncheck the checkbox of "Website Tracking".

Internet Connection

1 Mbit/s or more (broadband recommended)

Software

For GoToMeeting and GoToWebinar, you can download a desktop app. This is especially necessary for speakers.

1 Mbit/s or more (broadband recommended)

'tekom live', 'my conference tool' and the virtual rooms can be viewed on the smartphone or tablet.

In the case of virtual rooms, the range of functions in the mobile version is limited. For GoToMeeting and GoToWebinar, apps for iOS and Android are available.

BigBlueButton

BigBlueButton uses the default browser of your mobile device.

GoToMeeting

An app for the smartphone or tablet is necessary. You can download the apps for free from the app store.

Apple: https://apps.apple.com/de/app/gotomeeting/id1239774423

Android: https://play.google.com/store/apps/details?id=com.gotomeeting

GoToWebinar
An app for the smartphone or tablet is necessary. You can download the apps for free from the app store.

Apple: https://apps.apple.com/de/app/gotowebinar/id1244921300

Android: : https://play.google.com/store/apps/details?id=com.logmein.gotowebinar

Different spaces are used depending on the format: BigBlueButton, GoToMeeting and GoToWebinar

Conference

  • BigBlueButton: Video call to the individual events, workshops, yoga
  • GoToMeeting: Meetups, panel discussions, quiz
  • GoToWebinar: Technical presentations, partner presentations, tutorials

Exhibition

  • BigBlueButton: Café tekom, Info desk (entrance hall), showrooms, exhibitors presentations, information desk

     

FAQs - Visit Conference and Exhibition

Login to 'my conference tool' or 'tekom live' on the conference page. The single sign-on allows you to switch between 'my conference tool' and 'tekom live'.

Recommendation: Login first on the day of the conference, then you can switch between the conference and exhibition areas as you wish without logging in again and you can network undisturbed.

'tekom live', 'my conference tool' and the conference website are linked together. Single sign-on allows you to switch from one area to another without barriers.

'tekom live' is the virtual conference and exhibition platform.
From the entrance hall you enter the conference, the showrooms, Café tekom and the tekom NetworkingLounge. 'tekom live' is open during the conference. The showrooms are staffed during this time. After the conference, you can still download documents and view recorded exhibitors presentations in the showrooms.

'my conference tool' – Internal Area of the Conference Website
'my conference tool' is the internal area of the conference website; login is required. On the page 'my conference tool' you will find your personal conference program, as a speaker your submitted contributions, and as an exhibitor further functions.

Conference Website – Information, Conference Program, Recordings
This is the official conference page for the conference. You will find all information about the conference here. The conference page also contains the conference program and here you can find the recordings after the conference.

Move the mouse to an area until you see a plus symbol and click on it. No matter where you are on the conference website, in 'my conference tool' or in 'tekom live', with a click on Entrance Hall you are back at the starting point and can switch to the areas from here.

You will find the access links to the individual presentations in your personal conference program. Log in with your access data in 'my conference tool'. There, you can see the current events in 'my conference program'. The access links are available 5 minutes before the start of the presentation.

The link to the single presentation is visible 10 minutes before the start.

With Seat Reservation
In your personal conference program, you will see the individual event in the "In Progress" area. Click on the camera icon to enter the virtual room.

Without Seat Reservation
If you would like to enter a single presentation spontaneously, display the conference program for this purpose. Here, too, the links are displayed 10 minutes before the start of the event on the detail page of the single presentation.

Tipp: Click on the filter LIVE or Shortly. Select the single event; you will see the function Reserve Seat or Enter Virtual Room on the detail page. Click on the function; you will be redirected to the virtual room if there is still a seat available.

FAQs - Showrooms

BigBlueButton will be used.

Enter 'tekom live' and switch from there to the showrooms.

https://live.tekom.de/en/evolution-2021

Yes, you can move from one showroom to the next just like in a gallery. Display a showroom and click on the forward or back arrow.

Yes. Go to the exhibitor overview. There you can either filter the exhibitors by services or search for an exhibitor name using the search field.

You have several options to arrange a time slot. Enter the showroom of the exhibitor.

  • Click the business card box and on the business card form activate "Please arrange a time slot for me"
  • Click the "i" and then click “Arrange a time slot”

Yes. The showrooms are staffed during the conference. Go to the exhibitor's showroom. You will see which consultant is currently in the showroom.

  1. Hover the mouse over the consultant's name; you will see which seat is vacant.
  2. Click on an unoccupied circle to enter the video call.

Tip: Next to the consultant name you will see two icons. These allow you to view the consultant profile or send a message to the consultant.

In the showroom you can see which consultant is currently in the showroom. Move the mouse over the consultant's name to see which seat is free. Click on an unoccupied circle to enter the video call.

A BigBlueButton room is used for the video chat. The virtual room is shown in a browser tab. Close the tab of the BigBlueButton Room with "X" sign of the tab.

You can enter 5 minutes before the start.

View the sponsored session. To do this, go to the entrance hall and click on "sponsored session" in the event ticker on the left side. The tile view with the sponsored session is displayed. The tile shows LIVE when the link to the event is available. Click on the tile and then enter the room by clicking "save a spot".

FAQs - Café tekom

BigBlueButton will be used.

Go to Café tekom. If you see a table with free seats, place the cursor on the unoccupied circle and click the plus icon.

Yes. As a visitor to the exhibition, you can also use the networking opportunities.

Yes. As a visitor to the exhibition, you can also use the networking opportunities.

Caption: 1) Turn audio off 2) Turn audio on

Click on the telephone receiver icon. The audio connection is terminated. Click the icon again to restart the audio connection. Click No on the echo test. You can then select another audio source.

Note: In Mozilla Firefox the selection of audio devices is not always displayed correctly.

FAQs - GoToWebinar

The current system requirements can be found on the manufacturer's page.

View system requirements
Perform system check for GoToWebinar

No, you can launch GoToWebinar in a browser.

Click on the arrow at the top right of the screen. This opens the control panel. In the Audio section, you can select a different microphone or even a phone call.

For GoToWebinar you do not need a webcam, because as a participant you cannot start the webcam.

As a participant you can only contact the moderator.

As a participant you can only contact the moderator.

After the individual event, you will receive a link to a video call. There you can still exchange ideas with other participants and the speaker.

In GoToWebinar, the control panel is important. There you can change your audio settings, ask questions and also raise your hand.

At the top right you will see a bar with a hand symbol. If you click on it, the hand symbol will be displayed next to your name in the list of participants. Only the organizer and the presenter will see the list of participants.

Open the Questions section in the control panel. There you can ask your question. Only the organizer and the presenter can see the questions. If the presenter answers in writing, he can make the answer visible only to you or to all participants.

FAQs - GoToMeeting

The current system requirements can be found on the manufacturer's page.

View system requirements
Perform a system check for GoToMeeting

No, you can launch GoToMeeting as a web application. GoToMeeting will then be displayed in your browser.

  1. In GoToMeeting, the control panel is important. There you can change your audio settings, view the chat or view the participants list.
  2. At the top center, you can set how you want the webcams to be displayed. If you split your screen, you will also find the drawing tools there.
  3. At the bottom of the interface, you can show the most important functions with the mouse. Turn the microphone and webcam on and off and start the screen transmission as a moderator.

There is no icon for this in GoToMeeting. At the beginning you agree on the communication rules with the moderator. This is what defines how you can communicate.

Select the "Setting" icon. In the settings you will see the pull-down menu for microphones. There, you can select a different microphone.

Select the "Setting" icon. In the settings you will see the pull-down menu for microphones. There, you can select a different webcam.

 

Select the chat icon. In the pull-down menu "To", set the person and then click Send. Only this person will receive the chat message.

Important: If you want to send a message to all participants again, you have to set "All" again.

 

Select the chat icon. The default is always to "All". Your chat message will be sent to all participants. If you have previously had a private chat, set "To" to "All" again in the pull-down menu.

Yes, you can share your screen with other participants. You can show a whole screen or a single application.

As a moderator
If you are a moderator, you can see the function by moving the cursor to the bottom of the screen. If you click on the screen icon, the dialog opens.

As a participant
The organizer or presenter appoints you as a presenter and sends you a request. You can then share your screen.

FAQs - BigBlueButton

In principle, BigBlueButton is usable with all browsers. However, it is possible that individual functions are not available or not available in the same way using Mozilla Firefox and Safari.

Due to this, we recommend using a Chromium-based browser (Google Chrome, Opera, Microsoft Edge). In the event of errors, please switch browsers.

Recommended connection values:

  • Download: min. 1 Mbit/s – ideally 5 Mbit/s
  • Upload: min. 0.5 MBit/s – ideally 1 MBit/s
  • Latency and Jitter: Smallest possible values
  • Connection to Router: LAN cable

You can test your Internet connection with the help of the Speedtests from Chip.de.

No, BigBlueButton is always displayed in a browser. If you use a mobile device, BigBlueButton will always start in the default browser.

1) Turn webcam off | 2) Turn webcam on

Disconnect the webcam and then reconnect it. You can then select an alternative webcam from the drop-down list.

1) Turn audio off | 2) Turn audio on

Click on the telephone receiver icon. The audio connection is terminated. Click the icon again to restart the audio connection. Click No on the echo test. You can then select another audio source.

Note: In Mozilla Firefox the selection of audio devices is not always displayed correctly.

  1. Left-click the icon of the person in the participants list with whom you want to chat privately.
  2. Then select "Start private chat".

Use the public chat for this purpose. You can expand and collapse the public chat on the left side.

The interface is divided into three columns.

  • Left column
    Subscriber list and function call for the middle area and other functions. The area can be hidden.
  • Middle column
    Chat, notes, etc. are shown. The area can be hidden.
  • Right column

    Presentation area. With whiteboard or split screen view.

"Raise hand" is a status, so you can find the icon in the status menu.
Click on your own icon in the participant list and then select "Set status". The menu with the statuses is displayed.

Only if you have presentation rights: You will see the symbol "Share screen".

Click on the screen icon, then select which views you want to share. Depending on the browser, the selection is displayed differently.

If the "Share" or "Allow" button is grayed out, you have not yet made a selection.

 

1) List users | 2) Functions

In the audio settings, "Listen only" was probably selected. You can see this by the headset icon at the bottom right of the user list. The person also sees a headset instead of a microphone icon in the functions.

Solution: Click on the headset icon to terminate the audio connection. Now click on the crossed-out telefon icon and select "Microphone".

The virtual room is shown in a browser tab. Close the tab of the BigBlueButton Room with "X" sign of the tab.

FAQs - Networking Lounge

In the tekom NetworkingLounge you can make contacts with all conference attendees and exhibition visitors. You network in a similar way to a social networking site (for example, LinkedIn). You can also send messages to your contacts or exchange information via text chat.

The chat is intended for direct exchange with your contacts and works like a messenger app. It is always a 1:1 chat.

The news are similar to emails. For example, you use them to make contact.

In the contact list, you will see a green dot next to all persons who are logged into 'tekom live'.

Yes, the tekom NetworkingLounge is linked to 'tekom live' and the conference page.

The main navigation includes the items Contacts, News and Chat. You can see how many new contact requests, messages and chat entries you have.

After logging in, you will see your profile picture in the top right corner of the main navigation. Click on the image to open your profile. You can now edit your profile.

Important: You can set whether your profile is found in the search. If you deactivate the checkbox, other attendees cannot search for your name. Your contacts will still see your profile.

Yes, you can set your profile to be visible only to your contacts.

Edit your profile. Uncheck the "My profile is not visible in the search" checkbox.

Yes, the tekom NetworkingLounge is used for all conferences organized by tekom. Your contacts and messages will remain available. The tekom NetworkingLounge will also be integrated into 'my tekom'.

1) No contact request sent | 2) Open contact request | 3) Your contact

You can chat only with your contacts. You have sent a contact request to these people, but they have not confirmed the contact yet. This is an open contact request.

Display the list of attendees. Click on the plus symbol to the right of the attendee to be contacted. A message field appears. Complete this and send the request.

Only when the attendee confirms the contact request does he appear in your contact list.