Jennifer Black lives in the San Francisco Bay Area and works at Splunk as a Senior Staff Technical Writer for Splunk Cloud Platform. As an Agile technical writer and project manager, she specializes in initiating and managing projects to improve all aspects of content development and delivery. Prior to joining Splunk, she developed documentation for various companies in the San Francisco Bay Area, primarily as an Agile technical writer in SaaS environments. Previous employers include Autodesk, Dolby Laboratories, Gracenote, Inkling, Optimizely, PeopleSoft, Perforce, and Pivotal Cloud Foundry.